Returns products purchased through W-B Supply must be made within 60 days from the date of purchase, unless otherwise indicated. Returned product must be in original packaging, unused, undamaged and in saleable condition. Proof of purchase is required. W-B Supply will either replace the product or issue a credit for the purchase price.
For product returns, please follow the instructions below to assure prompt handling:
- Write the reason for returning the product on your packing slip. Indicate whether you would like a replacement product or a credit to your credit card.
- If the packing slip is not available, please provide the purchase date, the original invoice number and the item number for the product.
- There is no need to call us for authorization.
- If you are shipping the product, carefully package the item(s) and include the packing slip. Ship the package to: 200 N. Prince Road Pampa TX 79066-2479
Please prepay shipping – W-B Supply does not accept C.O.D.s.
- You may also drop off the product to any of our W-B Supply store locations.
- Custom orders are sold on a “Final Sale” basis only. No cancellations, returns, refunds or credits are allowed.